| 00 READY | Proceed; printer is ready to use. |
| 02 WARMING UP | Wait until printer signals ready. |
02 WARMING UP
(Continuously) | Refer to “02 WARMING UP(continuous) Message” section. |
| 04 SELF TEST | Continuous Self Test printing. |
| 05 SELF TEST | Self Test in progress. |
| 06 PRINTING TEST | Self Test printing. |
| 06 FONT PRINTOUT | Printing sample characters from available fonts. |
| 07 RESET | Returns all printer settings to Printing Menu setiings and clears buffered pages, temporary SORfonts, and macros. |
| 08 COLD RESET | Returns both Configuration and Printing Menu selections to the factory settings. |
| 09 MENU RESET | Returns all Printing Menu items to factory setiings and clears buffered pages, temporary soft fonts, and macros. |
10 RESET TO SAVE
(HP 33449 Only) | Press and hold RESET (until 07 RESETappears) to confirm the accepknce of Ptinting Menu selections (ternporary fonts, macros and buffered data will be deleted), or press CONTINUEor ON LINE(no changes to any selections will be made at this time). |
11 PAPER OUT
(HP 33440 Only) | Add media to the input tray. If problem continues, refer to the “11 PAPER OUT Message” section. |
| 12 PRINTER OPEN | Close the Top Cover Assembly. If problem continues, refer to the “12 PRINTEROPENMessage” section. |
| 13 PAPER JAM | Open printer, clear any paper within the printer, and press CONTINUE or ON LINE to reprint the page. If problem persists, refer to “13 PAPER JAM Message” section. |
| 14 NO EP CRT | Install an EP-S Cartridge. If problem continues, refer to the "14 NO EP CART Message” section. |
| 15 ENGINE TEST | Engine test with printout produced by pressing the Test Print button. |
| 16 TONER LOW | Replace EP-S Cartridge. If problem continues, refer to. “16 TONER LOW Message” section. |
17 MEMORY CONFIG
(HP 33449 Only) | Indicates memory reconfiguration in operation as a result of setting Page Protection ON. |
18 SKIP SELFTEST
(HP 33449 Only) | Skips the ROM and RAM portions of the power on self test, activated by holding down the - key and powering on the printer. This should not be used as it compromises printer integrity. (Note: This is for manufacturing use only.) |
20 ERROR
20 MEM OVERFLOW | Indicates a memory overflow; too much data is being sent to the printer and the printer has run out of memory. Pressing the CONTINUE key causes the printer to print only the information it has received.
If the error persists, it may be necessary to simplify the print job (i.e., fewer fonts and less graphics information) or have the customer purchase additiond memory. |
21 ERROR
21 PRINT OVERRUN | Indicates that the information being sent to the printer is too complex for the printer (i.e., the formatting capabilities of the printer can not keep up with the formatting instructions being sent to it by the computer).
If the error persists, it maybe necessary to simplify the job (i.e., reduce the number of characters or different fonts used, reduce the number of pixels addressed or cursor repositions, or reduce addressing the same pixel location multiple times). With the HP 33449, this problem can also be resolved by adding at least one additional memory PCA and setting PAGEPROTECT=[LTR, LGL or A4]. |
22 ERROR
22 I/O CNFIG ERR | Indicates that the host computer and the printer are not communicating properly (i.e., the printer and computer baud rates may not match or the handshake protocol may be incompatible).
Note: The printer supports the XON/XOFF (DC1/DC3) and DTR (Data Terminal Ready) handshake protocols. Both signals are sent from the printer during data transmission. The Enquire/Acknowledge (Enq/Ack) protocol is not supported by this printer. |
| 40 ERROR | Indicates that an error occurred during the transfer of data from the computer to the printer.
Note: This error occurs if the computer is powered down while the printer is on line or when attempting to use baud rates which do not match. |
| 41 ERROR | Indicates that a temporary error occurred in the printed page. If this error occurs, press the CONTINUE key and the printer will repeat the page.
Note: This error most frequently occurs when a Beam Detect Error occurs. If the printer cannot correct the error condition after
two seconds, a Beam Detect Malfunction (51 ERROR) will occur. |
42 ERROR
42 OPT INTERFACE | Indicates a communications problem has occurred between the Interface/Formatter PCA and the optional interface. Press the CONTINUE key to resume printing. Reseat the Optional I/0 PCA. If the error persists, refer to the documentation for the optional interface. |
43 ERROR
43 OPT INTERFACE | Indicates a communications problem has occurred between the Interface/Formatter PCA and the optional interface. If the error persists, refer to the documentation for the Optional I/0 PCA. |
| 50 SERVICE | Power off the printer for a minimum of 10 minutes. If the problem continues, refer to the “50 SERVICE Fuser Malfunction” section. |
| 51 ERROR | Indicates loss of laser beam for over 2 seconds. |
| 52 ERROR | Indicates scanner motor unable to maintain proper speed. |
53 ERROR
(HP 33440 Only) | The 53 ERROR indicates that the optional memory installed in the printer is NOT compatible with the Interface PCA. Use HP memory only. |
53-1 ERRORUNIT
(HP 33449 Only) | An error was detected on the optional memory card in the front (right slot). Verify that the correct revision level ("B" or greater) of memory is installed in the printer. |
53 ERRORUNIT
(HP 33449 Only) | An error was detected on the optional memory card in the rear (left slot). Verify that the correct revision level ("B" or greater) of memory is installed in the printer. Use HP memory only. |
| 55 ERROR | Indicates a communications problem between the DC Controller PCA and the Interface/Formatter PCA. Undefined status has been exchanged between the two PCA’S or a status request has gone unanswered.
Perform the Test Print operation to verify DC Controller functiondiality. If the message persists, check for any cable damage. If the message still persists, perform the following:
1. Ensure J209 jumper is in place on the DC Controller.
2. Verify proper DC voltages.
3. Replace the Interface/Formatter PCA.*
4. Replace the DC Controller PCA.*
*HP 33440AB/AU only: In some cases, both the DC Controller and Interface PCA will need to be replaced together. |
57-1 ERRORUNIT
(HP 33449 Only) | The memory card in the front (right) slot cannot be configured because it exceeds memory capacity. |
57-2 ERRORUNIT
(HP 33449 Only) | The memory card in the rear (left) slot cannot be configured because it exceeds memory capacity. |
| 61 SERVICE | Indicates a checksum error was detected during Self Test in the Interface/Formatter PCA ‘s program ROM. If the message persists, replace the Interface/Formatter PCA. |
| 62 SERVICE | Indicates a checksum error was detected in the Interface/Formatter PCA’S internal font ROM. If the message persists, replace the Interface/Formatter PCA. |
| 63 SERVICE | Indicates an error was detected in either the Interface/Formatter PCA’S Dynamic RAM or an Optional Memory PCA (if installed). Remove any Optional Memory PCAs (if installed) and retest for the error.
If the error message persists, replace the Interface/Formatter PCA. |
| 64 SERVICE | Indicates a laser scan buffer error.
Attempt to clear the error by power cycling the printer. If the error persists, replace the Interface/Formatter PCA. |
| 65 SERVICE | Indicates a dynamic RAM controller error.
Attempt to clear the error by power cycling the printer. If the error persists, replace the Interface/Formatter PCA. |
| 67 SERVICE | Indicates a miscellaneous hardware or address error on the Interface/Formatter PCA. Verify that all cables, font cartridges, and accessories are seated. If the error persists, replace the Interface/Formatter PCA. |
68 ERROR
(HP 33449 Only) | Indicates a recoverable error has been detected in NVRAM (Non-Volatile RAM). Press CONTINUE to clear, then verify the Control Panel menu settings: one or more menu items have been reset to their factory default settings during error recovery.
If this condition persists, replace the Interface/Formatter PCA. |
68 SERVICE
(HP 33440 and HP 33449)
68 READY/SERVICE
(HP 33449 Only) | Indicates a NVRAM (Non-Volatile RAM) failure has occurred requiring replacement of the Interface/Formatter PCA. The printer can be operated without NVRAM until that time. Press CONTINUE to clear the display. All Control Panel values are set to their factory default settings. The 00 READY message becomes 68 READY/SERVICE to remind the user of the problem. |
| 69 SERVICE | Indicates a timeout error has occurred between the Interface/Formatter PCA and the Optional I/0 PCA. Refer to the I/0 Interface documentation.
Remove the Optional I/0 PCA and retest. If the message persists, replace the Interface/Formatter PCA. |
70 ERROR
(HP 33449 Only) | The firmware cartridge was not designed for this printer. Turn the printer OFF, then back ON. If the error persists, verify with the cartridge vendor whether the cartridge was specifically designed for this printer. |
71 ERROR
(HP 33449 Only) | The firmware cartridge was not designed for this printer. Turn the printer OFF, then back ON. If error persists, verify with the cartridge vendor whether the cartridge was specifically designed for this printer. |
72 SERVICE
(HP 33449 Only) | The font cartridge was removed too quickly after it was inserted. Turn the printer OFF, then back ON. This message can also result from a bad font cartridge or bad connectors on the Formatter PCA. |
79 SERVICE
(HP 33449 Only) | An unexpected error has been encountered. Document error message. Turn the printer OFF, then back ON. If the message persists, proceed as follows:
Solid: Remove memory PCAs and font macro, and personlity cartridges one at a time. If the problem persists and the printer has an Optional I/0 PCA installed, try a different interface (parallel or serial) if possible.
If the problem continues, replace the Formatter PCA.
Intermittent: Have the customer remove, for a period of time, any non-HP hardware/firmware products attached to the printer. If the problem continues during this test period, replace the Formatter PCA.
Error message documentation should be returned with the defective component. |
CONFIG LANGUAGE
(HP 33449 Only) | This message the result of holding down the ENTER key while powering on the printer. Following SELF TEST, the user will need to select the desired display language using the +, -, and ENTER keys. |
| EC LOAD [envelope size] | A user request has been made for an envelope size not currently installed in the printer or the tray is out of envelopes. Load the correct envelope in the envelope tray. Insert a loaded tray and select the loaded envelope size from the Control Panel or press CONTINUE to override.
([Envelope size] may be one of the following: COM10, MONARC, C5 or DL.) |
| PC LOAD [paper size] | This message is displayed whenever there is a user request for a paper size that is not currently installed in the printer (per the Tray Size switches) or the input tray is out of media. Insert the proper loaded tray into the printer or press CONTINUE to override.
([Paper size] may be one of the following: A4, EXEC, LETTER, or LEGAL.) |
PE FEED [envelope size]
or PE FEED ENVELOPE | A user request has been made to manually feed an envelope of the indicated size. Feed the envelope through the manual feed slot or press CONTINUE to feed from the tray. If the manual feed operation is not working as expected, perform the “Manual Feed Sensor (PS302) Functional Check" described in this section. |
| PF FEED [paper size] | A user request has been made to manually feed paper of the indicated size. Feed paper through the manual feed slot or press CONTINUE to feed from the tray. If the manual feed operation is not working as expected, perform the “Manual Feed Sensor (PS302) Functional Check” described in this section. |
ENVELOPE = [env. size]
(HP 33440)
PE TRAY=[envelope size]
(HP 33449) | This message is displayed whenever an envelope tray is inserted in the printer.
The user must tell the printer what size envelopes are being used by scrolling through the choices (using the + and - keys) and pressing the ENTER key to make the new selection. Press ON LINE or CONTINUE to proceed. If an envelope tray is not being used when this message occurs, reseat the tray. If the problem continues, see “Tray Size Switches Functional Check” in this section. ([Envelope size] may be one of the following COM10, MONARC, C5 or DL.) |
| FC [LEFT/RIGHT/BOTH] | Font cartridge(s) were removed or replaced while the printer was off tine and contained buffered data. Reinsert cartridge(s) and press the CONTINUE or ON LINE key. If the problem continues, try another font cartridge before replacing the Interface/Formatter PCA. |
FC [LEFT/RIGHT/BOTH]
NO FONT
(HP 33449 Only) | Font cartridge(s) could not be read by the printer. Reinsert cartridge(s) and press the CONTINUE or ON LINE key. If the problem continues, try another font cartridge before replacing the Interface/Formatter PCA. |
| FE CARTRIDGE | A catiridge has been removed while the printer was on line. Turn printer OFF, reinsert the cartridge, and turn printer ON. If the problem continues, try another cartridge before replacing the Interface/Formatter PCA. |
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